Alex (Armaan) Singh
E-Comm | Customer Support Specialist
Meet Alex (Armaan), the heart & soul of our E-commerce operations and customer support. As an E-Comm Administrator and Customer Support Specialist, Alex is known for a proven track record of adaptability and a steadfast commitment to ensuring seamless experiences for both the team and our valued customers.
Alex's perspective on refurbished technology was built from the ground up. He joined CNB Computers, which does business as System Liquidation, in 2020 as a Computer Technician, working directly with the hardware: testing, diagnosing, and restoring systems before they reached a customer. He moved into logistics the following year, spending two years managing how inventory moved through the warehouse, and stepped into his current role across e-commerce and customer support in 2023. That progression is why the Knowledge Center reads the way it does. Alex has seen a refurbished computer at every stage of its life, from the bench, to the shipping label, to the question a buyer asks six months later.
From managing day-to-day e-commerce tasks to delivering outstanding customer support, Alex handles a diverse range of responsibilities with professionalism and humility. Whether it's refining the online storefront to enhance user experience, addressing customer inquiries with empathy and efficiency, or providing critical insights through detailed reporting, Alex approaches each task with precision and dedication.
"I've been here since 2020, and I've seen refurbished hardware from just about every angle: on the bench as a technician, in the warehouse running logistics, and now on the e-commerce and support side. The Knowledge Center is where all of that gets written down. It's less a blog than a working reference for anyone weighing refurbished computers, whether that's one laptop or three hundred."
What our customers say
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D
"My first purchase of a refurbished all-in-one computer from System Liquidators worked for about 30 days and then, after the Microsoft August 12, 2025, Windows update, Windows would not boot or repair itself. After speaking with Alex, we agreed I would purchase another computer and use those packing materials to return the first computer. Unfortunately, the second computer had a video screen hardware problem, so I had two inoperative machines on my hands. I made a decision to have a professional IT person successfully reinstall Windows 11 on the first machine, without the update, and it has been working well ever since. I returned the second machine. Alex was so helpful in working with me. On the first machine, he got me reimbursed for the $69 I spent getting Windows 11 reinstalled. In addition, he arranged for a prepaid return label on the second machine and has just notified me that a full refund for the second computer has been approved and is being processed. This is the best and quickest customer service I have received from any vendor in my over 40 years of computer use. Thanks again to Alex and System Liquidation."
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M
"Alex was Amazing!The customer service was top-notch, and the products exceeded my expectations. I bought 2 refurbished computers for my business, but I couldn't tell because they seemed brand new. They also provided a free wired mouse and keyboard with both of my computers, which I thought was sent to us by accident. I highly recommend them to anyone looking for quality products and excellent service."
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B
"The computer came very quickly and in excellent condition. I had one concern and spoke immediately to Alex, who addressed the issue flawlessly, professionally, and immediately. One of the best online experiences."
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N
"Alex from tech support was supremely supportive and helpful. The laptop passed the battery tests and arrived quickly. Thanks!"
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S
"After significant research, I ordered two Lenovo T480 laptops from System Liquidation, Inc. I had very specific configuration requirements that included specific base hardware specifications as well as system upgrades to RAM and aftermarket SSDs. Alex, the customer support rep, was very responsive, knowledgeable, and helpful. The two units arrived configured exactly as ordered. The two systems are completely functional and visually indistinguishable from new units, which is impressive given the vintage of this particular model. The units were packaged in new boxes, and the unboxing experience was as if they were new from the factory. Both units powered up and were running with fresh Linux installations with no surprises. I am delighted to have finally found a reputable supplier for older, hard-to-find ThinkPad models and plan to buy several more shortly"
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H
"Just wanted to share my experience with System Liquidation! I ordered a refurbished HP EliteBook 840 G5, and it arrived super fast. Everything was exactly as described. Big shoutout to Alex for walking me through my options and making sure I picked the right laptop. I honestly didn’t expect such helpful service from an online store. Definitely coming back for more!"
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L
"Wow! I can’t believe how smooth my first purchase from System Liquidation was. Got a Lenovo ThinkCentre M93Z, and it’s amazing. Everything works perfectly. Alex was super helpful, answered all my questions, and made sure I got the best deal. 10/10 would recommend!"
